Account Manager
Job Summary:
We are seeking a proactive and experienced Digital Account Manager to serve as the primary point of contact for our clients, ensuring their digital marketing goals are achieved. The ideal candidate will have a deep understanding of digital strategies, excellent communication skills, and the ability to manage multiple projects while fostering long-term client relationships.
Key Responsibilities:
Client Relationship Management
- Act as the primary point of contact for clients on all digital marketing matters.
- Build and nurture strong, long-term relationships with clients, ensuring their satisfaction and retention.
- Maintain frequent communication with clients regarding project updates, feedback, and new opportunities.
Digital Strategy & Implementation
- Develop and execute tailored digital strategies to meet client-specific objectives.
- Suggest, design, and implement digital campaigns aimed at improving customer ROI.
- Present social media and content strategies to clients for approval and implementation.
- Ensure optimized web content to enhance traffic and improve SEO rankings.
Project Management
- Oversee the timely delivery of digital marketing projects.
- Maintain detailed calendars and ensure on-time execution of campaigns.
- Provide daily, weekly, and monthly updates to both clients and internal teams.
Performance Monitoring & Reporting
- Analyze and report on web performance metrics, social media engagement, and Google Ads results.
- Evaluate the success of digital campaigns and provide actionable insights for improvement.
Trend Awareness
- Stay informed about the latest trends in digital marketing, technology, and tools to provide innovative solutions to clients.
Qualifications:
- Proven experience as a Digital Account Manager or as a Digital Marketing Executive, or a similar role.
- In-depth knowledge of online marketing tools, strategies, and social media platforms.
- Experience in customer service and account management, with a focus on delivering high-quality client experiences.
- Strong verbal and written communication skills, with the ability to clearly articulate ideas and strategies.
- Excellent organizational skills, with attention to detail and the ability to manage multiple projects simultaneously.
- Strong analytical skills to assess campaign performance and provide data-driven recommendations.
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
Preferred Skills
- Familiarity with SEO, Google Ads, and web analytics tools (e.g., Google Analytics).
- Proficiency in project management tools and software.
- Strong interpersonal skills to collaborate with internal teams and clients effectively.
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Why Join Us?
- Work with a dynamic team in a fast-paced, innovative environment.
- Opportunity to manage exciting digital campaigns for diverse clients.
- Competitive salary, benefits, and opportunities for professional growth.
If you’re a motivated individual with a passion for digital marketing and exceptional client management skills, we’d love to hear from you!
